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How to Get the Best Results from Your Operations

How to Get the Best Results from Your Operations

With 30 years of experience in the hospitality industry, Phil Tufano, partner and COO at San Francisco-based management company Kokua Hospitality, is an expert in operating and managing hotels. He has renovated, reengineered, and repositioned properties branded under Hilton, Hyatt, ...

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Balancing Energy Use and Guest Comfort

Balancing Energy Use and Guest Comfort

As consumers become more conscious of lowering their carbon footprints and protecting the planet, demand for energy-efficient products continues to grow. Eco-friendly products are making an impact on a global scale, and the hospitality industry has made a concerted effort ...

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What Hotels Have Over Airbnb

What Hotels Have Over Airbnb

Hank Freid, CEO and founder of the Impulsive Group, believes that hotels still have a leg up on Airbnb and provide unforgettable experiences that alternative accommodations can’t. Although it may be beneficial for hotels to pair up with companies and ...

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Best Practices for Keeping Linen Clean

Best Practices for Keeping Linen Clean

Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even smaller hotels welcome each year. From spilled room service meals to makeup and even shoe polish, ...

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Oracle Pinpoints Drivers of Loyalty

Oracle Pinpoints Drivers of Loyalty

REDWOOD SHORES, Calif.—Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and hotel industries and the impact of technology in curating a unique hotel guest experience. Insights from ...

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