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Eight Places to Clean to Avoid Norovirus Outbreak

Eight Places to Clean to Avoid Norovirus Outbreak

CINCINNATI—Most prevalent in the winter months, norovirus is the most common cause of acute gastroenteritis outbreaks in the United States resulting in as many as 21 million cases each year and 1.9 million hospital visits. To help reduce the spread ...

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Jumping into Lodging from Another Marketplace

Jumping into Lodging from Another Marketplace

Originally a restaurateur, Mike Whalen, principal at the Heart of America Group, entered the lodging industry accidentally. The company’s original Machine Shed restaurant on the outskirts of Davenport, Iowa, was located next to a small, somewhat unsavory motel. Whalen knew ...

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Social Media Marketing Trends to Try in 2016

Social Media Marketing Trends to Try in 2016

SAN DIEGO—In today’s fast-moving digital age, unless you’re constantly reviewing journals and forums, online and social media trends can be hard to keep up with. It’s important that hospitality brands stay at the forefront of digital innovation to target audiences ...

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Spending Money Where the Guest Perceives It

Spending Money Where the Guest Perceives It

When it comes to renovations, savvy owners are investing their money in design aspects that matter most to guests. Nunzio DeSantis, executive vice president and director of HKS Hospitality Group, shares his perspective on where hotels can get the biggest ...

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Carving Out a New Culture of Safety

Carving Out a New Culture of Safety

Owning and operating a hotel can be a risky venture. There are several factors to consider, including loss prevention, safety, and liability. Hotel managers need to be diligent ensuring that the strategies in place have a minimal impact on the ...

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