Tag: good advice
How Salamander Hotels’ CEO Built a Business
When Sheila Johnson, founder and CEO of Salamander Hotels & Resorts, decided to go into the hotel business, it was for love. “I love...
How Presenting Options to Guests Unlocks a World of Insights
Sixteen years ago, researchers Sheena Iyengar and Mark Lepper published a paper now known as “The Jam Study.” They found that consumers were ten...
An Alternate Approach to Increase Productivity, Morale
On average, a room attendant spends 25 to 30 minutes servicing a standard guestroom. But is there a more efficient and productive way? Consider...
Hilton Launches WowMakers to Celebrate Event Professionals
A little recognition can go a long way. Working in the hospitality business, most travel and meeting professionals don’t expect a trophy after each...
Recovering from Hurricane Matthew
Dozens of costal communities are still recovering in the wake of Hurricane Matthew, the Category 3 hurricane that swept by the U.S. last weekend....