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How to CEO a Hotel Chain

How to CEO a Hotel Chain

Now that you know how to build your own hotel chain, let’s talk about how to run it right. It is critical to understand that getting there and staying there are two vastly different things. You’ve developed a good product ...

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Ask Anthony: Ensuring Guest Safety from Terror Threats

Ask Anthony: Ensuring Guest Safety from Terror Threats

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How can we ensure guests are safe with all of ...

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Cart Prepping for Efficiency

Cart Prepping for Efficiency

A well-organized and well-stocked housekeeping cart is the key to efficiency. It enables room attendants to avoid wasting time looking for a cleaning item or making trips back to the linen room for more supplies. The specific amounts of items ...

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Artist-in-Residence Programs Foster Engagement

Artist-in-Residence Programs Foster Engagement

As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities. This often means spotlighting the best the area has to offer, be it wine, coffee, or ...

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Outsourcing to Boost Efficiency

Outsourcing to Boost Efficiency

Imagine that you’re the general manager of a hotel. You do consistent business, and you’re staffed to manage the day-to-day operations of your property. But, you found out that in three months, someone booked the venue across the street for ...

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Ask Anthony: Opening a Hotel

Ask Anthony: Opening a Hotel

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. What pointers would you give someone about to open a ...

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