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Marriott Aims to Fill White Space in Hospitality

Marriott Aims to Fill White Space in Hospitality

In April, Marriott took its 2015 acquisition of Delta Hotels & Resorts to the next level, opening the first Delta property outside of Canada in Orlando, Fla. Putting the full weight of the Marriott name behind Delta, the company already ...

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Managing the Storeroom Right

Managing the Storeroom Right

When hotels talk about inventory management, it is usually in terms of rooms—you can’t make money without guests in rooms, whether it is a guestroom, meeting room, or ballroom. But let’s step back and think about what it takes to ...

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Capitalizing on the Power of Marketing

Capitalizing on the Power of Marketing

It is essential to capitalize on the power of marketing in the hospitality industry to amplify a hotel’s story to travel shoppers. Hunter Webster, senior vice president of eMarketing at Interstate Hotels & Resorts, shares some advice for hoteliers who ...

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Ask Anthony: Making Your Hotel Stand Out

Ask Anthony: Making Your Hotel Stand Out

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How can I make my hotel stand out from the ...

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A Quirky Approach to Group Business

A Quirky Approach to Group Business

On a street corner in downtown Richmond, Va., Quirk Hotel, a Destination Hotel, lives up to its name. Showcasing local curiosities such as obscure art and artisanal eats, the Richmond-centric, 74-key property breaks away from the confines of brand-bound uniformity ...

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How Employee Feedback Can Help Hoteliers

How Employee Feedback Can Help Hoteliers

Feedback is important for any industry, as it shows quite clearly what works, and what could be improved upon. In the service industry, there are different types of feedback. Customer feedback is most commonly discussed and used, while employee feedback ...

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