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Advice for Hotel Developers from Maki Nakamura Bara

Advice for Hotel Developers from Maki Nakamura Bara

Maki Nakamura Bara, president of Chartres Lodging Group, co-founded the property redevelopment and repositioning company along with now-CEO Robert Kline. She also serves as co-chairman of Kokua Hospitality, a management company based in San Francisco. Bara shared the following advice for hotel developers with LODGING. ...

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Legal Advice to Prepare for Hurricane Season

Legal Advice to Prepare for Hurricane Season

Typical hurricane preparation advice helps you through a storm, but overlooks the headaches in the aftermath. As insurance coverage attorneys in Florida, we have represented numerous businesses and individuals in disputes with their insurance companies over claims that were improperly ...

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When to Refurbish Guestrooms

When to Refurbish Guestrooms

Hotel owners are often hesitant to refurbish their guestrooms because of the significant expense that it entails. However, refurbishment is necessary at periodic intervals to ensure that quality is maintained, brand image is secured, and guests’ expectations are fulfilled. Investing ...

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Don’t Be Creepy: Best Practices When Using Guest Data

Don’t Be Creepy: Best Practices When Using Guest Data

Consumers in today’s connected world are more frequently and freely sharing their personal information. Even the most ordinary tasks—posting a photo, writing a dinner review, checking in to a location on social media, or signing up for a delivery or ...

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Outsourcing Linens Can Save Money, Water, and Energy

Outsourcing Linens Can Save Money, Water, and Energy

For hoteliers who are simultaneously concerned about the environmental impact of their laundry services, as well as the cost of doing laundry in-house, outsourcing their laundry may be the answer. According to Joe Ricci, president and CEO of TRSA—the association ...

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