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Expense Preparedness in Development

Expense Preparedness in Development

Developers know that owning hotel assets means being ready for anything and everything. Having a clear plan when it comes to capital expenses can help to ensure the longevity of a property. Phil Miller, vice president of design and construction ...

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Sporadic Business Demand Increases Booking Competition

Sporadic Business Demand Increases Booking Competition

NEW YORK—As hoteliers in major North American markets round out 2016 and prepare for the New Year, the pace of new bookings, especially in the industry’s business sector, continues to decline, according to new data from TravelClick’s October 2016 North ...

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Apple Leisure Group Signs 10 Deals in 10 Months

Apple Leisure Group Signs 10 Deals in 10 Months

PHILADELPHIA—Apple Leisure Group has reported that it has signed 10 resort deals over the last 10 months, growing the company’s resort brand management portfolio by 15 percent in less than one year. This follows a record-breaking 2015 for the company, ...

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Best Practices: Room Service and Upselling

Best Practices: Room Service and Upselling

From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to increase their business’ growth and profitability. However, these are not just tools to boost profits, but also a way of increasing customer satisfaction as you ...

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Upscale Chains Experience Strong Year

Upscale Chains Experience Strong Year

The U.S. lodging industry is in the later part of the economic cycle and questions about the longevity and health of the industry are being read in editorials and heard at conferences across the country. And indeed, we at STR ...

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Beating the Budget

Beating the Budget

Hotel managers achieved the winning formula in 2015—they exceeded their budgeted revenue projections while concurrently spending less than expected to operate their hotels. The result was a 2.2 percent profit surplus compared to budget. As general managers, controllers, and directors ...

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