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Fraudulent Use of Chargeback Rights

Fraudulent Use of Chargeback Rights

The mantra of many hotel owners striving to provide customers with excellent service is, “The customer is always right.” But what happens when the customer is wrong? The hotel industry experiences one of the highest average chargeback ratios among all ...

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Hunter Hotel Advisors Closes on Sale of Fairfield Austin

Hunter Hotel Advisors Closes on Sale of Fairfield Austin

ATLANTA—Hunter Hotel Advisors announced today that their Los Angeles office represented Calif.-based Excel Hotel Group and the purchaser in the sale of the Fairfield Inn & Suites Austin Northwest in Austin, Texas. Built in 2014, the four-story hotel was purchased ...

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Moody’s Adjusts Lodging Outlook to Positive

Moody’s Adjusts Lodging Outlook to Positive

NEW YORK—Moody’s Investors Service has revised the outlook for the U.S. lodging and cruise industry to stable from positive reflecting the expectation adjusted EBITDA growth will slow in 2017, the ratings agency says in a report. The outlook reflects expectations ...

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Hunter Hotel Advisors Closes on Embassy Suites Baltimore

Hunter Hotel Advisors Closes on Embassy Suites Baltimore

ATLANTA—Hunter Hotel Advisors announced that they represented an institutional investor in the sale of the Embassy Suites by Hilton Hunt Valley Baltimore for $20 million. The new owner plans to spend over $6 million to completely renovate the 223-suite hotel ...

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Fitch Ratings: U.S. Leisure Unsustainable

Fitch Ratings: U.S. Leisure Unsustainable

NEW YORK—Fitch Ratings expects mid-single digit U.S. leisure transient lodging demand growth to decelerate to the low single digits against the backdrop of heightened geopolitical risk, U.S. dollar (USD) strength, growth in alternative lodging accommodations and Zika-virus related health concerns. ...

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RLHC to Acquire Vantage Hospitality Group

RLHC to Acquire Vantage Hospitality Group

SPOKANE, Wash. and CORAL SPRINGS, Fla.—Red Lion Hotels Corporation, a growing hospitality company that operates and franchises upscale, midscale, and economy hotels, has announced it has entered into a definitive agreement to acquire the global brands and brand operations of ...

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