Hitesh (HP) Patel is a believer in the power of education. He joined AAHOA a decade ago as a young professional with ambitions to educate and inspire other hoteliers to advance their careers and the interests of their industry.   ...

A new hotel industry pilot program is offering college associate and bachelor’s degrees to adult hospitality workers for little to no cost. In partnership with Pearson’s AcceleratED Pathways program, the American Hotel and Lodging Association (AHLA) and its foundational group, ...

Many hospitality workers are fortunate to receive higher education–however, a percentage of workers who never completed high school are often left without access to promotions or executive positions throughout their careers. Hilton found within their employee base, 5,000 U.S. team ...

Orlando, Florida—The American Hotel & Lodging Educational Institute (AHLEI) has launched a new tourism-focused version of its bestselling Guest Service Gold training and certification program. The program is designed to arm all hospitality and tourism employees with the skills they ...

Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to infiltrate the electronic key system at an Austrian hotel, effectively shutting out guests and hotel employees ...

Human trafficking is a hidden crime. It isn’t widely understood or recognized, and its secretive nature is part of the reason it is so ubiquitous across industries around the world. The transient nature of hotels puts them at particular risk ...