Tag: crisis management
How To Prepare Hotel Staff for Active Threat Situations
Today’s hotels face what can seem like endless threats—from natural disasters to terrorism and cybersecurity breaches. Jay Hart, the director of the Force Training...
Three Steps for Implementing a Disaster and Recovery Strategy
Hurricanes Harvey and Irma tested many organizations’ emergency strategies and proved just how very important it is to have a disaster and recovery plan...
Recovery After Tragedy: Effective Crisis Management
When Dan Donahue, vice president and managing director of The Lenox Hotel in Boston, left for work last April 15, a crisis was the...