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Trading Places: Managers ‘Walk the Walk’ of Hotel Staff

Trading Places: Managers ‘Walk the Walk’ of Hotel Staff

According to The Chase Park Plaza’s Director of Marketing and Sales Frederik Houben, job swapping, such as was recently implemented at The Chase Park Plaza Royal Sonesta Hotel in St. Louis, Mo., can improve employee development and promote collaboration among departments. Houben ...

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Three Benefits of Mentorship Programs in Hospitality

Three Benefits of Mentorship Programs in Hospitality

In the hospitality industry, where personal relationships take the lead, a key connection between the guest and the hotel ensures success and loyalty. This applies to internal connections as well, beginning with mentor/mentee relationships. A hospitality mentorship may take on ...

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Advancing the Rise of Women in Lodging

Advancing the Rise of Women in Lodging

Last week, Atlanta, Ga.-based non-profit the Castell Project—an organization dedicated to advancing diversity in hospitality industry leadership—hosted its inaugural conference at the Hilton Garden Inn Atlanta Downtown. The exclusive three-day event offered 28 high-potential female hospitality professionals an opportunity to ...

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Hotel Jobs Offer Fast Track to High Positions

Hotel Jobs Offer Fast Track to High Positions

It might be hard for students to imagine that a summer job working as a bellhop or a member of the waitstaff could be the launch pad for a successful career in lodging. But a recent survey conducted by WageWatch ...

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