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Research Shows That OTA Consolidation Is Harmful To Consumers

Research Shows That OTA Consolidation Is Harmful To Consumers

When online travel agencies (OTAs) intentionally modify and reorder search results based on commission fees, the manufactured bias on their websites ultimately costs consumers choice and value, says a new report by Harvard Business School Professor Benjamin Edelman. Edelman’s report, the Impact of ...

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AHLA Applauds Secretary John Kelly for Expanding H-2B Visas

AHLA Applauds Secretary John Kelly for Expanding H-2B Visas

Washington, D.C.–American Hotel & Lodging Association (AHLA) President and CEO Katherine Lugar issued the following statement on Wednesday’s announcement that Homeland Security Secretary John Kelly will commit to expanding the number of H-2B seasonal guest worker visas available this fiscal year. ...

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AHLA’s “Search Smarter” Campaign Combats Booking Scams

AHLA’s “Search Smarter” Campaign Combats Booking Scams

Last week, the American Hotel & Lodging Association (AHLA) launched the “Search Smarter” awareness campaign. Targeted directly at consumers, Search Smarter aims to help travelers avoid lost reservations, additional fees, and potentially ruined vacations caused by booking through a fraudulent ...

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Hotel Industry Commits To Apprenticeship Program

Hotel Industry Commits To Apprenticeship Program

Washington, D.C.–As part of President Trump’s workforce development week, American Hotel & Lodging Association (AHLA) President and CEO, Katherine Lugar, joined the President, Labor Secretary Alex Acosta, and dozens of industry leaders as the President signed an Executive Order designed ...

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Online Booking Scams Cost Nearly $4 Billion Each Year

Online Booking Scams Cost Nearly $4 Billion Each Year

Washington, D.C.–New research by the American Hotel and Lodging Association (AHLA) reveals that online scams and fraudulent sites are on the rise. Every 60 seconds, Americans make 500 hotel bookings online. In 2015, just 6 percent of American travelers reported having booked ...

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