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Ask Anthony: Making Your Hotel Stand Out

Ask Anthony: Making Your Hotel Stand Out

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How can I make my hotel stand out from the ...

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Keeping HVAC Systems in Top Working Order

Keeping HVAC Systems in Top Working Order

Because they’re found in almost every hotel room, maintaining HVAC systems should be a priority for hoteliers, housekeeping, and maintenance staff. According to Don Fort, a national quality and training manager for LG, an HVAC system can last up to ...

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How Young GMs Manage Their Staff

How Young GMs Manage Their Staff

Regardless of their age, most general managers have long to-do lists each day to keep their hotels running smoothly. But when a young professional earns the title at an early stage in their career, the role comes with a unique ...

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Taking Steps to Help Prevent Suicides in Hotels

Taking Steps to Help Prevent Suicides in Hotels

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life. The despondent comic book writer asked a bellman if the Marquis was the highest building in ...

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Tips for Deep Cleaning a Hotel Guestroom

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process of taking a room out of a hotel’s salable inventory and thoroughly cleaning it to more ...

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Michael Doyle Shares Asset Management Strategy

Michael Doyle Shares Asset Management Strategy

If Michael Doyle had scored just a few more goals or blocked a few more pucks while playing hockey at Cornell University, hotel asset management might be missing one of its more notable practitioners and industry proponents. A die-hard hockey ...

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