MyCheck, a mobile payment platform provider, has introduced a mobile widget that any hotel—regardless of size or brand affiliation—can add to its website, mobile web, and app that will enable guests to check in, view their folio, and check out with just a click. The Front Desk Widget is available to any hotel running on the Micros Opera platform, with others soon to follow.
Here’s how it works. Guests access the Front Desk Widget on the hotel’s website, mobile web, or app by entering the confirmation number and last name (like they do with the airlines). Before they arrive, guests use the widget to choose rooms, request upgrades, and receive room status alerts. Upon arrival, guests can bypass the front desk and go straight to their rooms. Onsite, guests use the widget to view their folios (data is pulled in real time from the PMS). Upon departure, guests check out via the widget, using their laptop, tablet, or smartphone.