Hyatt Shares Leadership Appointments, Rearranges Americas Organizational Structure
Category: Comings & Goings, People
CHICAGO—As a result of growth in the Americas region, Hyatt announced new senior leadership appointments and organizational structures designed to support the company’s focus on growth, operations, and performance within the region. With the organizational structure, Hyatt’s Americas region is now comprised of two subregions—United States and Canada and Latin America and the Caribbean (LAC)—led by two newly appointed subregional presidents, respectively: Susan Santiago and Gabriel Felip who both report to Pete Sears, group president,
Being BOLD: Wyndham Underscores Inclusivity for Hotel Ownership
Category: Careers, Checking In, Featured, People
There are numerous barriers to hotel ownership—like industry awareness, access to capital, and market knowledge—causing groups of entrepreneurs to be underrepresented in hospitality. To create spaces that encourage, promote, and assist these groups in becoming hoteliers, Wyndham Hotels & Resorts created two programs: Women Own the Room and BOLD (Black Owners and Lodging Developers). Less than a year ago, Galen Barrett took on the role of vice president, strategic franchise initiatives, Wyndham Hotels & Resorts,
As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often it is the small oversights by room attendants that can really frustrate a guest, create dissatisfaction, and lead to lower Intent to Recommend scores that will harm any property. Here are a handful of frequent guestroom maintenance oversights that should be at the top of any hotelier’s focus list: Guestroom Electronics
LAS VEGAS—Zouk Group has selected UrVenue as its global technology partner, expanding its current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Vegas, a 3,500-room luxury resort on the Las Vegas Strip. Founded in 2011, UrVenue debuted as an
IHG Hotels & Resorts released full-year 2023 financial results. Information from the results includes: Trading and revenue Global RevPAR up 16.1 percent year-over-year (YoY) (Q4 up 7.6 percent); global RevPAR up 10.9 percent versus 2019 (Q4 up 12.7 percent) Americas FY RevPAR up 7.0 percent YoY (Q4 up 1.5 percent), EMEAA up 23.7 percent (Q4 up 7.0 percent), and Greater China up 71.7 percent (Q4 up 72.0 percent), reflecting the differing levels of travel restrictions
