Lodging Daily News

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the grand openings of four new Sonesta Simply Suites locations: Sonesta Simply Suites Lafayette | 104-room hotel located in Louisiana. Sonesta Simply Suites Memphis | 72-room hotel located in Tennessee. Sonesta Simply Suites Stafford | 82-room hotel located in Texas. Sonesta Simply Suites Lansing | 122-room hotel located in Illinois. “The addition of four new Sonesta Simply Suites hotels in four new destinations underscores the demand for extended stay

ARLINGTON, Virginia—Knowland and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. The third quarter of this year shows the top 25 U.S. markets have recovered 99.1 percent for group business compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR). The Index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the

Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean all the difference, especially for smaller, boutique brands. When successful, a loyalty program can bring a steady source of referrals, continued stays, and increased spending at the property over time, among other advantages. Here are three approaches to keep in mind when developing and implementing a strong loyalty program: Create a

NCG Hospitality announced Jeff Lenz, president and chief assets offer, took on the role of the company’s new CEO. During his 20-plus years at NCG Hospitality, he has been involved in the development, purchase, and management of over 60 projects. Concord Hospitality promoted Andy Burch and Ben Haller to senior vice presidents of operations to assist and oversee the company’s expanding portfolio as the company prepares for growth. JLL’s Value and Risk Advisory platform hired

When it comes to servicing guestrooms, housekeepers must observe and report any deficiencies that may compromise guest safety and security. Following are several “quick check” items that room attendants should inspect every time they service a guestroom. Doors and Windows The room attendant should inspect all doors, windows, and their associated locking mechanisms. Windows and entry doors should be locked for both safety and security. The viewfinder on the entry door should be examined from