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The Technology ‘Ecosystem’

When people speak of ecosystems, they’re usually discussing animals, plants, and the overall environment. On a hot afternoon in Phoenix, Ariz., Kristin Intress, CEO of InnLink, a maker of central reservation system (CRS) technology in Hendersonville, Tenn., is discussing “ecosystems” ...

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Under Pressure

Now that California’s new Green Building Standards Code (also known as CALGreen) has officially gone into effect, many industry leaders believe the code will eventually affect the design, construction, and specification of plumbing materials for new hotel projects on a ...

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Comp Sets Revisited

The history of competitive sets stems from the late 1980s when STR wanted to create a way for hotels to safely and legally share data in a manner that would allow hotels to effectively benchmark their performance against similar hotels. ...

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Conference Center Recovery

In 2009, all segments of the lodging industry struggled. However, the combined impact of the economic recession and the demonizing of corporate meetings resulted in an even more dramatic falloff in performance for conference centers. Now, as the U.S. lodging ...

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On Privacy, Cookies, And The Future

Internet privacy has been “the next big issue” for more than half a decade. During that time, the Internet has developed into an incredible tool to sell and market our industry, with U.S. retail e-commerce sales totaling $165.4 billion in ...

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