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Catching the Next Wave

Similar to studying fine wine, the world of coffee is a blend of art and science. From bean (or rather, seed) selection to roasting, grinding, and brewing, coffee experts often spend years absorbing the entire process, each developing complex philosophies ...

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If You Build It …

In this economy, hotel companies need to be creative to expand their business. One way they’re doing that is by working with convention and visitors bureaus, convention centers, and governments to transform cities into more attractive event destinations. It’s a ...

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Uniform Control

Entering the Sunset Station Hotel & Casino in Henderson, Nev., through the employee entrance, one immediately notices something that may seem all too familiar. If you’ve ever been to a dry cleaner, you’ll recognize the counter and the three large ...

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Certified and Ready

When Marriott International President and COO Arne Sorenson addressed employees and assembled dignitaries at the company’s Bethesda, Md., headquarters this spring, it was in celebration of the headquarters’ LEED certification. During his remarks, he stressed that the achievement was only ...

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