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Small & Independent Hotels: At your fingertips

I’m very happy to have been asked to work on this inaugural column. Much has changed recently in the independent property landscape, especially in regard to marketing. We’ve gone from a predominantly print paradigm to the Internet, and now to ...

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How to Green Your Hotels

To offer your guests a more environmentally responsible night’s sleep, here are some eco-friendly measures to consider for your hotel that go above and beyond a towel and sheet re-use program. There are options that need little investment and those ...

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If You See Something, Say Something

It’s a simple concept that holds all staff members accountable for reporting suspicious behavior; if you see something, say something. If the housekeepers who discarded flight manuals, fake IDs, and disguises at a Newark Airport hotel prior to 9/11 had ...

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Hotel Security and Anti-Terrorism

Following the attacks of 9/11, Capt. Dave Leonardis, who was Commandant of the New Jersey State Police Academy at the time, instructed his cadets to make their way to the hotels near Newark Liberty International Airport. He took the unprecedented ...

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