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60-Second Profile: jeffrey Saunders, Saunders Hotel Group

Although he always knew he’d end up working in the lodging industry Jeffrey Saunders didn’t know exactly what part of the industry he’d end up pursuing. Saunders along with his brothers are third-generation hoteliers. Their grandfather, Boston real estate entrepreneur ...

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Small & Independent Hotels: At your fingertips

I’m very happy to have been asked to work on this inaugural column. Much has changed recently in the independent property landscape, especially in regard to marketing. We’ve gone from a predominantly print paradigm to the Internet, and now to ...

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How to Green Your Hotels

To offer your guests a more environmentally responsible night’s sleep, here are some eco-friendly measures to consider for your hotel that go above and beyond a towel and sheet re-use program. There are options that need little investment and those ...

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If You See Something, Say Something

It’s a simple concept that holds all staff members accountable for reporting suspicious behavior; if you see something, say something. If the housekeepers who discarded flight manuals, fake IDs, and disguises at a Newark Airport hotel prior to 9/11 had ...

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