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Gone to the Dogs

Regulations issued in 1991 following the enactment of the Americans with Disabilities Act required that public accommodations (which include restaurants, hotels, retail establishments, theaters, and concert halls) modify their policies, practices, or procedures to permit the use of a service ...

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One Cup at a Time

The quality of a cup of coffee—where the beans are sourced, the style of roast, and how and where it’s brewed—matters to discriminating patrons more than ever. Consumers became more aware of specialty coffee with the advent of Starbucks, which ...

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Meeting One’s Match

Food and beverage operations, especially restaurants, play an essential role in a hotel’s ability to remain competitive and differentiate itself from other brands in the market.    About a year ago, Hilton Worldwide launched a Restaurant Concepts department to develop ...

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Inbound Demand

The U.S. economy has settled into a period of sustained growth, albeit slower than desired with some lingering overhanging issues, including high unemployment, high deficits, and a still-languishing housing market. Against this backdrop, the demand outlook for the hotel industry ...

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The Second Part of the Recovery

As the hotel industry continues to report stronger demand numbers, a recovery becomes more evident. That can be seen when examining the relationship between hotels in urban and suburban locations and how they play into the overall industry’s recovery. STR ...

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Taxes and the Deficit

Last year was quite a year for health care reform, tax legislation, change in control of the House of Representatives and the rise of the Tea Party. Oh yes, it was a very political and partisan year. While it may ...

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