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Making the Connection

The demand for high-speed Internet access at hotels has never been greater. Fifty-five percent of hotel guests used the service in 2011, up from just 20 percent five years earlier, according to a recent study by J.D. Power and Associates. ...

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Biometric Benefits

When away on vacation, it is often a hassle to keep track of credit and debit cards. Travelers have the ability to leave these important items at the hotel restaurant, lose them by the pool, or get them stolen while ...

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An iPhone for Everyone

In the 2011 fiscal year, Apple sold 72 million iPhones, and the numbers continue to grow each year as the brand’s smartphone technology improves. The popularity of the iPhone and iPad is not lost on hoteliers, and many have integrated ...

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Tech Buzz

Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days. Now, in our 24/7 digital age, guests have loftier expectations, and hotels are investing in new ...

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Smarter WiFi

When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple released the iPhone and Amazon launched its Kindle e-reader. Then came the iPad, and suddenly guests ...

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Flexible and Functional

In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is largely because many business travelers these days don’t leave home without their all-important gadgets. And those ...

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