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Study Reveals In-Room Entertainment Must-Haves

Study Reveals In-Room Entertainment Must-Haves

When guests settle into their pajamas and plop down in bed, what types of entertainment do they crave most? In its 2016 In-Room Entertainment Preferences Study, ADB, a software, systems and managed services provider, worked alongside an independent research firm ...

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Improving the Guest Experience Through Apps

Improving the Guest Experience Through Apps

Moving beyond online bookings, hoteliers are exploring another area of the online hotel landscape: The burgeoning app market. Millennials are accustomed to apps; they crave the latest technological trends. Savvy hotel management can use this demand to create more personalized ...

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New Points of Reference in Revenue Management

New Points of Reference in Revenue Management

Revenue management software is an integral tool in any hotelier’s toolkit. And, with the ever-evolving technology landscape, new trends are emerging in the software, making it more detailed, accurate, and easier to use. Ravneet Bhandari, CEO of revenue management startup ...

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Turning Social Data into Customer Intelligence

Turning Social Data into Customer Intelligence

“My kids love the pool,” a mom gushes in an online hotel review. On the surface, the comment seems completely positive, especially if it motivates a prospective customer to book the hotel for their next family vacation. But a positive ...

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5 Gadgets to Enhance the Guest Stay

5 Gadgets to Enhance the Guest Stay

Hoteliers are always quick to employ new technology to help smooth operations and serve guests. Technology also can be used to help hotels standout from the crowd. While technology like free Wi-Fi and on-demand TV—once special features—have become commonplace amenities, ...

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Monitoring Energy Use Through Data Analysis

Monitoring Energy Use Through Data Analysis

Instead of hiring an engineering team to monitor energy use, many hoteliers are turning to a cheaper, simpler way to track where they’re efficient–and where they could use a bit of work: Data analysis programs. Data analysis allows hoteliers to ...

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