Home / Technology / Tech Tips and Trends (page 3)

Category Archives: Tech Tips and Trends

Feed Subscription

Taking Technology to New Heights in 2016

Taking Technology to New Heights in 2016

With robotic butlers and virtual reality headsets seeping into the hotel technology marketplace, it is easy to think hospitality has entered into an alternate universe. Guests fastening on goggles to explore other lands from their guestrooms may be the future ...

Read More »

Technology Holds Key to Loyalty, Says Study

Technology Holds Key to Loyalty, Says Study

SOUTHLAKE, Texas—While most travelers hold no loyalty to a particular hotel brand, hoteliers can change that reality by offering a more personalized guest experience, according to a November 2015 study commissioned by Sabre Hospitality Solutions and conducted by Forrester Consulting. ...

Read More »

Credit Card Switch: Is Your Hotel Compliant?

Credit Card Switch: Is Your Hotel Compliant?

Following the nationwide EMV liability shift on Oct. 1, in-person credit card transactions in the United States are safer and more secure than ever before. Instead of swiping credit cards, vendors will be required to scan a high-tech chip that ...

Read More »

Five Things to Consider in Securing Customer Data

Five Things to Consider in Securing Customer Data

Security breaches are becoming a regular occurrence and it isn’t just happening to big retailers—the hotel industry is a prime target for cyber criminals. Why? The abundant and large amount of customer information hotels capture on a daily basis. Hotels ...

Read More »

Aloft’s Botlr Brings Special Deliveries to Guests

Aloft’s Botlr Brings Special Deliveries to Guests

Developed by Santa Clara, Calif.-based robotics company Savioke and introduced in August 2014, Aloft’s robotic bellhop, Botlr, has had a noticeable affect on amenities sales—people are ordering more just to see this little guy do his job. Brian McGuinness, global ...

Read More »
Scroll To Top