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Industry Struggles to Track Travelers Across Devices

Industry Struggles to Track Travelers Across Devices

Tracking the online behavior of travelers across a range of devices remains a significant challenge for the travel and tourism industry, according to a recent survey of industry marketing professionals. The EyeforTravel’s State of Data and Analytics in Travel Report ...

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Delivering Guest Satisfaction Through Cutting Edge Tech

Delivering Guest Satisfaction Through Cutting Edge Tech

The Godfrey Hotel is on the cutting edge of in-room entertainment technology. When the property opened in Boston’s Downtown Crossing neighborhood in February 2016, it was the first U.S. property to offer Stockholm-based InnSpire’s mobile and IPTV hospitality technology services, ...

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Tech Trends Reshaping the Hotel Business

Tech Trends Reshaping the Hotel Business

The hotel industry has always been slower to adapt when compared to other industries for a variety of reasons. Skepticism over innovation, the expense of new trends that could be quickly vanishing fads, and even a reluctance from the major ...

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Trendspotting: Mobile Door Locks

Trendspotting: Mobile Door Locks

Mobile door locks have changed hotel security. It’s no longer just the question of whether the lock will hold up if someone throws their weight against a door; many locks now have a software component as well. Lock vendors must ...

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Study: Hoteliers Not Taking Tech Into the Future

Study: Hoteliers Not Taking Tech Into the Future

While hoteliers anticipate highly-sophisticated and ‘digital native’ hotel guests in 2020, their plans for industry technology remain stuck in the early 2000s. This is the research finding from ‘The Hotel Industry in 2020’ carried out by Peter O’Connor, IDeaS Revenue ...

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Why Hotels Should Reevaluate Their Tech Stack

Why Hotels Should Reevaluate Their Tech Stack

I’m not surprised by all the current excitement for new technologies and for what we think might be emerging trends in the hotel industry. In the press and at shows like CES or ALIS, hotels and online travel agencies are ...

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