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Using Smartphone Tech to Counter Criminal Activity

Using Smartphone Tech to Counter Criminal Activity

Cyber security has a prominent place in all hotel security profiles. The hospitality industry can use many technological advances to more easily and effectively protect themselves and their clients against theft, fraud, and other criminal activity, whether on-site or virtual. ...

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Omnichannel Cohesion Through Payments Technology

Omnichannel Cohesion Through Payments Technology

Guests expect a cohesive experience across every channel. Whether it’s at the hotel, online, or on their mobile device, the interaction must be seamless and secure. A critical facet of a hotel’s omnichannel efforts is payment technology. An omnichannel payments ...

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Guest’s Top Amenity: Internet Accessibility

Guest’s Top Amenity: Internet Accessibility

These days, internet accessibility when staying at a hotel is more important than ever. Between travelers working on the road and leisure travelers binging on Netflix, hotels have to do everything they can to offer the best, and fastest, internet ...

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Connectivity-Based Laundry Innovations Save Water, Capital

Connectivity-Based Laundry Innovations Save Water, Capital

The infiltration of the internet into people’s everyday lives has reached a new height. The “Internet of Things,” as the phenomenon is known, describes everyday products that now feature WiFi connectivity. These products can often be operated remotely and track ...

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The Key to Minimizing POS Breaches

The Key to Minimizing POS Breaches

More commonly, hotels are reporting that point-of-sale (POS) systems are being compromised by malware. In July, Omni Hotels & Resorts issued a statement that POS systems had been breached, while just this month, HEI Hotels & Resorts announced it was ...

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