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Are Voice-Activated Assistants Worth the Investment?

Are Voice-Activated Assistants Worth the Investment?

Technology has become an ever-increasing part of the modern consumer lifestyle, continuously raising guest expectations of their hotel experience. This growing demand can be a costly challenge for the hotelier, but can also drive innovation and create opportunity. Voice technology ...

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Strategically Positioning Hotels for ‘Techspitality’

Strategically Positioning Hotels for ‘Techspitality’

Consumers are definitely changing their behaviors. Recent reports have shown that both millennials and, more surprisingly, Boomers want more technology in hotels. Guests across the board want an efficient check-in experience and easy access to their room, and most aren’t willing ...

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Four Ways to Use Big Data in Hospitality

Four Ways to Use Big Data in Hospitality

A hospitality business has countless ways to collect snapshots of consumer data—past travel bookings, seasonal sale trends, and more. But without looking at all of the data together, the business is missing key insights. That’s what Big Data is all ...

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Seven Areas Where Hotels Should Add Power

Seven Areas Where Hotels Should Add Power

No matter where a hotel guest is spending their time—whether it’s the lounge, gym, lobby, or somewhere else—one thing is for certain: they are probably seeking easy and efficient access to power. After all, today’s travelers are relying more heavily ...

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