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Six Digital Hospitality Trends for 2018

Six Digital Hospitality Trends for 2018

As technology continues to evolve and influence how people travel, hoteliers can expect to see shifts in digital strategies across the industry—from marketing and in-house guest interactions to how brands interact with owners. Geoffrey Ryskamp, the principal director of global hospitality ...

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Mobile’s Major Impact on Hospitality

Mobile’s Major Impact on Hospitality

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

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Winning More Meetings Requires Hard Data

Winning More Meetings Requires Hard Data

Most hotels rely on complimentary stays, elaborate dinners, spa treatments, and cookie-cutter sales tactics to win more event business. Today, the vast extent of group intelligence and analytics is upping the ante. By leveraging meeting and group data, hotels can ...

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What Hoteliers Need To Know About Ransomware Attacks

What Hoteliers Need To Know About Ransomware Attacks

Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to infiltrate the electronic key system at an Austrian hotel, effectively shutting out guests and hotel employees ...

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Are Voice-Activated Assistants Worth the Investment?

Are Voice-Activated Assistants Worth the Investment?

Technology has become an ever-increasing part of the modern consumer lifestyle, continuously raising guest expectations of their hotel experience. This growing demand can be a costly challenge for the hotelier, but can also drive innovation and create opportunity. Voice technology ...

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