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Omnichannel Cohesion Through Payments Technology

Omnichannel Cohesion Through Payments Technology

Guests expect a cohesive experience across every channel. Whether it’s at the hotel, online, or on their mobile device, the interaction must be seamless and secure. A critical facet of a hotel’s omnichannel efforts is payment technology. An omnichannel payments ...

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Guest’s Top Amenity: Internet Accessibility

Guest’s Top Amenity: Internet Accessibility

These days, internet accessibility when staying at a hotel is more important than ever. Between travelers working on the road and leisure travelers binging on Netflix, hotels have to do everything they can to offer the best, and fastest, internet ...

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Connectivity-Based Laundry Innovations Save Water, Capital

Connectivity-Based Laundry Innovations Save Water, Capital

The infiltration of the internet into people’s everyday lives has reached a new height. The “Internet of Things,” as the phenomenon is known, describes everyday products that now feature WiFi connectivity. These products can often be operated remotely and track ...

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The Key to Minimizing POS Breaches

The Key to Minimizing POS Breaches

More commonly, hotels are reporting that point-of-sale (POS) systems are being compromised by malware. In July, Omni Hotels & Resorts issued a statement that POS systems had been breached, while just this month, HEI Hotels & Resorts announced it was ...

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Study Reveals In-Room Entertainment Must-Haves

Study Reveals In-Room Entertainment Must-Haves

When guests settle into their pajamas and plop down in bed, what types of entertainment do they crave most? In its 2016 In-Room Entertainment Preferences Study, ADB, a software, systems and managed services provider, worked alongside an independent research firm ...

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Improving the Guest Experience Through Apps

Improving the Guest Experience Through Apps

Moving beyond online bookings, hoteliers are exploring another area of the online hotel landscape: The burgeoning app market. Millennials are accustomed to apps; they crave the latest technological trends. Savvy hotel management can use this demand to create more personalized ...

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