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Accor Deploys New Digital Solution for Guest Check-In

Accor Deploys New Digital Solution for Guest Check-In

Accor has announced the implementation of a digital service that will reinvent the guest welcome in its hotels worldwide. The new technology offers customers a personalized welcome that is less devoted to administrative formalities. In turn, it makes the hotelier ...

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Best Western Introduces Google Wallet Integration

Best Western Introduces Google Wallet Integration

PHOENIX—Best Western International is streamlining the hotel booking process by working with Google to allow guests to pay for their stay using Google Wallet. The brand will integrate Google Wallet within the Android version of its Best Western To Go ...

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Clarabridge Acquires Market Metrix

Clarabridge Acquires Market Metrix

RESTON, Va.—Clarabridge Inc., a provider of intelligent Customer Experience Management (CEM) solutions, has announced the acquisition of Market Metrix, an Enterprise Feedback Management (EFM) platform in the leisure and hospitality industries. Market Metrix will complement and extend Clarabridge’s analytics and ...

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Thoma Bravo to Acquire TravelClick for $930 Million

Thoma Bravo to Acquire TravelClick for $930 Million

SAN FRANCISCO—Thoma Bravo LLC, a private equity investment firm, announced that it has entered into an agreement to acquire TravelClick, a global provider of revenue generating cloud-based solutions for the $500 billion global hospitality industry. Thoma Bravo has agreed to ...

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Choice Ramps Up SkyTouch

Choice Ramps Up SkyTouch

Choice Hotels’ recent 2013 earnings call revealed just how well the markets have received its SkyTouch cloud-based property management software platform. On the call president and CEO Steve Joyce said, “The interest level is high, and we are matching it ...

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