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The Cosmopolitan Las Vegas Introduces Chatbot Concierge

The Cosmopolitan Las Vegas Introduces Chatbot Concierge

LAS VEGAS—The Cosmopolitan of Las Vegas has announced the arrival of its resident mischief-maker, Rose. Rose is a chatbot developed by The Cosmopolitan of Las Vegas and its digital marketing agency, R/GA Chicago. Rose’s playful concept is unlike other chatbots ...

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Vimana Launches New Product for Independent Hoteliers

Vimana Launches New Product for Independent Hoteliers

BIRMINGHAM, Ala.—The new year marks a new beginning for Vimana Franchise Systems. The company is introducing a third product for independent hoteliers, and also unveiling a radically-enhanced infrastructure of franchise support services that will make it easy for franchisees to ...

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Advancements in Technology Give Residential Feel to Hotels

Advancements in Technology Give Residential Feel to Hotels

Innovative technology trends surged through the hotel market in 2016. And many of these digital advances were built on the premise of giving hotel guests a comparable—if not superior—technological experience to the one that they get at home. Hoteliers are ...

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Aloft New Orleans Downtown to Pilot RoomCast

Aloft New Orleans Downtown to Pilot RoomCast

The Aloft New Orleans Downtown is excited to announce that they have been selected as the pilot property to launch RoomCast Powered by Chromecast, groundbreaking technology that allows guests to stream their favorite content, safely and securely, from their smart ...

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Wynn Las Vegas and Amazon Equip Rooms with Echo

Wynn Las Vegas and Amazon Equip Rooms with Echo

LAS VEGAS—Wynn Las Vegas and Amazon announce plans to equip all 4,748 hotel rooms at Wynn Las Vegas with Echo, Amazon’s hands-free voice-controlled speaker. The introduction of this technology into every guest room, beginning this month with installation in suites, ...

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Top Ways to Reduce Hospitality Fraud Losses in 2017

Top Ways to Reduce Hospitality Fraud Losses in 2017

The travel and hospitality industries are notoriously high-risk. Factors like high average ticket amounts and long fulfillment time horizons compound with high average chargeback rates to create above average losses to fraud. But hotels don’t need to settle for surrendering ...

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