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Navigating the Complexities of Data Privacy

Navigating the Complexities of Data Privacy

Never before have we had access to the depth and breadth of customer data to deliver personalized compelling customer experiences. Mobile has changed the realm of the possible and is playing an increasingly important role in every industry. Nowhere is ...

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Matching Your Tech Strategy with Your Target Guest

Matching Your Tech Strategy with Your Target Guest

The CitizenM hotel near Times Square in New York City is known for its smart use of technology and emphasis on affordable luxury. It’s an ultramodern, glass-and-concrete box of 230 small rooms (each is about 150 square feet), a 2,300-square-foot ...

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Protecting Systems from Security Breaches

Protecting Systems from Security Breaches

More than 15 million people in the United States have their identities stolen every year. And, identity theft is big business. The people stealing data are often taking that information and selling it to third parties who use the information ...

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Major Brands Move Away from Internally Developed PMS

Major Brands Move Away from Internally Developed PMS

As they develop a global presence, many of the major hospitality companies are looking to streamline their property efficiencies across all brands and continents. The Wyndham Hotel Group recently did just that by partnering with the Sabre Corporate to roll ...

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What Should Your Hotel Know About Generation Z?

What Should Your Hotel Know About Generation Z?

Time waits for no man, and just as soon as we think we’re getting a handle on what millennials want, a new buzzword starts to crop up in conversation: “Generation Z.” Trying to define an entire generation’s attitude and purchasing ...

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Technology That Will Take Over in 2016

Technology That Will Take Over in 2016

This year’s International Consumer Electronics Show had some big reveals in terms of what’s on the technology horizon, including the latest on droids and cars. But most importantly, it showcased numerous products that could mean big things for the hospitality ...

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