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Examining the Costs of Chip Liability

Examining the Costs of Chip Liability

It’s been over a year since the U.S. EMV liability shift of October 2015 and the chip rollout has been challenging, to say the least. In this post-liability shift climate, hotel owners and managers are incurring costs at every turn; ...

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The Importance of In-Room Entertainment

The Importance of In-Room Entertainment

According to a recent in-room entertainment (IRE) preferences study by software, systems and managed services provider ADB, the quality of IRE is of high importance to hotel guests. Especially worth noting is that all guests expect IRE services in hotels ...

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Expedia Admits to Dimming

Expedia Admits to Dimming

WASHINGTON, D.C.—Expedia, the largest online travel agency (OTA)—controlling 75 percent of the online travel marketplace, has admitted to “dimming” hotel listings on expedia.com and affiliate sites and has agreed to end the deceptive practice. The tactic—meant to disadvantage some hotels ...

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Expedia Launches Revenue Management Tool

Expedia Launches Revenue Management Tool

SEATTLE, Wash.—Expedia, Inc. is officially launching Rev+, a revenue management tool designed to provide hotel partners with smart, actionable data and insights. As part of Expedia Partner Central (EPC), the company’s partner portal which helps hotels manage their properties and ...

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Best Western Launches Virtual Reality Tours

Best Western Launches Virtual Reality Tours

PHOENIX, Ariz.– As part of Best Western Hotels & Resorts’ virtual reality (VR) experience, guests now have an immersive 360 degree look into all of the company’s North American hotels. Through the Best Western Virtual Reality Experience (BWVRE), guests are ...

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