Technology

Tablet in the guestroom

For In-Room Technology, Look to the Living Room

Connected technology is advancing quickly and hotels must be ready to meet or exceed the experiences guests have in their homes. Consumer trends show...
Budgeting

HFTP Research Sheds Light on Hotels’ Pre-Opening Budgets and IT Timelines

AUSTIN, TEXAS—A newly released HFTP study—Pre-Opening Expenditures in Hospitality—investigates pre-opening budget timelines and procedures in the hospitality industry. Commissioned by Hospitality Financial and Technology...
Business traveler using a hotel app

J.D. Power: Travel Industry Apps Lag in User Satisfaction

COSTA MESA, Calif.—As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short...

Uber for Hotel F&B: Live! Casino & Hotel Outside D.C. Rolls Out App-Based Drink...

Door-to-door delivery services in food, transportation, and groceries are more ubiquitous than ever before. The hospitality industry has been tapping into this trend of location-...
booking - hotel - OTAs - online booking scams - Brand.com

New Data from OTA Insight Highlights Rate Parity Issues

OTA Insight, a cloud-based data intelligence platform for the hospitality industry, today released its Annual Hotel Parity Review. The findings outline root issues surrounding...
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Ben Campbell

Hospitality America Appoints Ben Campbell as President and CEO

GREENVILLE, South Carolina—Ben Campbell has transitioned from chief operating officer to president and CEO. Hospitality America Founder and CEO Chris Cargen has retired and...

Apple Hospitality REIT Acquires AC Hotel by Marriott Washington DC Convention Center

RICHMOND, Virginia—Apple Hospitality REIT, Inc. announced the acquisition of the 234-room AC Hotel by Marriott Washington DC Convention Center for approximately $116.8 million, or...
suites brands

IHG Releases New Prototype Options for Its Three Suites Brands

ATLANTA—IHG Hotels & Resorts announced the availability of new prototype options for its three suites brands—Staybridge Suites, Candlewood Suites, and Atwell Suites. By expanding...
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