Changing Fast: Six Technologies Taking Hotels Into the Future
There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
Group Gains: How Technology Is Expediting Group Meeting Planning
Patricia Davis, senior vice president, marketing and communications, Davidson Hotels & Resorts, observes the impact of technology on virtually all aspects of the travel...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
Marriott Responds To $124 Million Fine for Guest Data Breach
Marriott International announced that the UK Information Commissioner’s Office (ICO) has communicated its intent to issue a $124 million fine (£99,200,396) against the company...
How Technology Is Changing Hotel Staffing
The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...