Technology

Anthony Melchiorri

Ask Anthony: Incorporating Technology Without Losing the Personal Touch

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Parminder Batra (center right) receives the E20X Judge's Choice Award at HITEC 2019.

TraknProtect CEO Parminder Batra on Her Company’s Award-Winning Safety Button

“Gratified” is how TraknProtect CEO and co-founder Parminder Batra says she felt when her asset-tracking technology took the prize for industry innovation at the...
Changing Fast - Technologies

Changing Fast: Six Technologies Taking Hotels Into the Future

There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
Patricia Davis - Davidson Hotels & Resorts

Group Gains: How Technology Is Expediting Group Meeting Planning

Patricia Davis, senior vice president, marketing and communications, Davidson Hotels & Resorts, observes the impact of technology on virtually all aspects of the travel...
AI - virtual agent

How AI Is Changing the Way Front Desk and Reservation Agents Work

According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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