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U.S. Consumers Want More Tech in Hotels

U.S. Consumers Want More Tech in Hotels

U.S. consumers are more likely to show up, shop, eat, and stay at businesses that offer more technology and hotels are no exception, according to a recent survey of 1,000 consumers commissioned by commercial tablet and engagement company, Bouncepad. The ...

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Expedia Launches Tool To Showcase Hotels’ Local Landmarks

Expedia Launches Tool To Showcase Hotels’ Local Landmarks

Seattle, Wash.–Expedia, Inc., the world’s largest online travel company, today announced EPC Points of Interest, a new tool available in Expedia Partner Central (EPC) which allows properties to create a custom list of cultural landmarks, activities, and experiences in their ...

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Using Mobile To Improve Traveler Loyalty

Using Mobile To Improve Traveler Loyalty

The mobile-loving tendencies of today’s consumers—particularly those in their twenties and early thirties known as the Millennial demographic—are dramatically transforming how they go about researching and booking their lodging and travel plans. Whereas travelers historically booked their vacations three to ...

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Hotels Confront the Paradox of Personalization

Hotels Confront the Paradox of Personalization

Personalization appears to be the hotel industry’s biggest strategic objective right now, but the reason why it’s so hard to achieve is embedded in the most literal definition of the term. True personalization means many different things to many different ...

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