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Hilton Worldwide, IBM Introduce Robot Concierge

Hilton Worldwide, IBM Introduce Robot Concierge

MCLEAN, Va.—Hilton Worldwide and IBM today announced a collaboration to pilot “Connie”—the first Watson-enabled robot concierge in the hospitality industry. Connie draws on domain knowledge from Watson and WayBlazer to inform guests on local tourist attractions, dining recommendations, and hotel ...

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Major Brands Move Away from Internally Developed PMS

Major Brands Move Away from Internally Developed PMS

As they develop a global presence, many of the major hospitality companies are looking to streamline their property efficiencies across all brands and continents. The Wyndham Hotel Group recently did just that by partnering with the Sabre Corporate to roll ...

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What Should Your Hotel Know About Generation Z?

What Should Your Hotel Know About Generation Z?

Time waits for no man, and just as soon as we think we’re getting a handle on what millennials want, a new buzzword starts to crop up in conversation: “Generation Z.” Trying to define an entire generation’s attitude and purchasing ...

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Hilton Garden Inn Launches Instagram Travel Guide

Hilton Garden Inn Launches Instagram Travel Guide

MCLEAN, Va.—Hilton Garden Inn today announced the launch of its “HGI Travel Guide.” Accessible on Instagram at @HiltonGardenInn beginning today, the guide is the first ever travel handbook created using the popular app’s photo map feature. The “HGI Travel Guide” ...

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