Technology

Driving Hotel Guest Satisfaction With Reliable Internet Connectivity

Whether for work or leisure, travelers can find comfortable and convenient accommodations at various price points almost anywhere. But travelers now expect basic amenities...
Tablet in the guestroom

Roundup: Technology Can Take Hotels to Post-Pandemic Profitability

COVID-19 isn't disappearing, but many people are more willing to travel as vaccines become more readily available and COVID case numbers decline. In fact,...
Traveler booking on mobile

Communication and Collaboration Tools for Hospitality Teams of the Future

In-person relationships are the cornerstone of the hospitality industry. But interactions between hotels and customers have completely changed in the wake of COVID-19, impacting...
Changing Fast - Technologies

Automation Technology Can Drive the Hotel Industry’s Recovery

The COVID-19 pandemic brought worldwide travel bans and heightened sanitation restrictions to the forefront, and the hotel industry took a particularly hard hit from...
analytics

New Castle Launches RevDash, a New Data Communication Tool

RIDGEFIELD, Connecticut — In 2021, the COVID-19 pandemic forced hoteliers to become more focused and strategic in their revenue management efforts for 2021 and...
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Leigh Taylor

A Lifelong Love

What initially inspired you to get into the hospitality business? When I was young I always had travel posters on my walls instead of celebrity...
U.S. hotel performance

CoStar: U.S. Hotel Performance Shows Positive Yearly Comparisons

WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive comparisons year over year, according to CoStar's latest data through March 23, 2024....
bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
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