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Guest Connectivity Imperatives

Guest Connectivity Imperatives

In most U.S. hotels, Wi-Fi is no longer an optional service—it’s a required amenity. Trevor Dowswell, chief technology officer at Hotel Internet Services, offers these tips for hoteliers looking to meet guests’ Wi-Fi expectations. It has to work. “There are ...

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Dayuse Expands Booking Beyond Typical Reservations

Dayuse Expands Booking Beyond Typical Reservations

Gone is the stigma attached to daytime hotel rentals—these days, more hoteliers see it as a way to increase their revenue and profit. Dayuse, a Paris-based daytime booking platform making its way into the U.S., offers reduced rates for guestrooms ...

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U.S. Hotels Gain Incremental Negotiating Strength Over OTAs

U.S. Hotels Gain Incremental Negotiating Strength Over OTAs

NEW YORK—The balance of power has shifted in favor of U.S. hospitality companies in their tenuous relationship with online travel agencies (OTAs), according to Fitch Ratings. Solid industry fundamentals have allowed many lodging brand owners to negotiate more favorable commission ...

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Hyatt Regency San Francisco Installs SoniCast

Hyatt Regency San Francisco Installs SoniCast

LOS ANGELES—SONIFI Solutions, Inc. has announced Hyatt Regency San Francisco as its first full property installation of SoniCast—powered by Chromecast. SoniCast delivers expanded entertainment options by enabling guests to bring their own content subscriptions and to cast those from their ...

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Protecting Guests from Safe-Crackers

Protecting Guests from Safe-Crackers

With videos circulating the internet of hotel safes being broken into with everyday items like pocket knives, screwdrivers and old key rings, and magnets, travelers are becoming increasingly aware of the possibility that their valuables are not as secure in ...

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Best Western Gives Guests 360-Views of Hotel Offerings

Best Western Gives Guests 360-Views of Hotel Offerings

PHOENIX—As part of Best Western Hotels & Resorts’ transformative brand refresh, the company will provide guests with an immersive 360 degree look into its hotel offerings. Through use of the Best Western Virtual Reality Experience (BWVRE), travelers will be able ...

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