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Managing and Pricing Hotel Rooms Online

Managing and Pricing Hotel Rooms Online

Becoming a master of the universe requires always going up to the 50,000-foot view so you can see what’s going on above all the noise. Few things are as noisy as running a hotel and revenue management, but by sticking ...

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Turning Social Data into Customer Intelligence

Turning Social Data into Customer Intelligence

“My kids love the pool,” a mom gushes in an online hotel review. On the surface, the comment seems completely positive, especially if it motivates a prospective customer to book the hotel for their next family vacation. But a positive ...

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Airbnb’s Potential to Become a Distribution Partner

Airbnb’s Potential to Become a Distribution Partner

Airbnb’s growth has truly been explosive. According to a recent article in the Wall Street Journal, Airbnb generated $340 million of revenue in the third quarter of 2015, with bookings totaling $2.2 billion. The number of nights booked has doubled ...

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Staying Ahead of Distribution Technology

Staying Ahead of Distribution Technology

Technology and the ever-evolving online distribution landscape have transformed the way travelers are booking their trips. This makes it an exciting time for consumers and hotels, particularly as we see new and diverse travel booking platforms come to fruition. From ...

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Hotel Zephyr Adopts ALICE Platform

Hotel Zephyr Adopts ALICE Platform

NEW YORK—ALICE, a SaaS platform that completely connects all service departments within a hotel and connects the guest to the property, announced that Hotel Zephyr, one of San Francisco’s newest boutique hotels, has adopted its ALICE STAFF solution. Hotel Zephyr ...

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Tech Trends Emerge at HITEC 2016

Tech Trends Emerge at HITEC 2016

From June 20 to 23, hospitality and technology professionals from all over the world converged in New Orleans, La., for HITEC 2016 to make connections, be introduced to emerging technologies, and learn about new trends in the hospitality technology space. ...

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