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Klaus Kohlmayr on the Future of the Guest Experience

Klaus Kohlmayr on the Future of the Guest Experience

Today’s hotels, OTAs, and other hospitality technology companies are competing fiercely with one goal in mind—to own and control the guest experience during travel. Klaus Kohlmayr, dubbed “Chief Evangelist” for IDeaS Revenue Solutions, says that OTAs and other technology companies ...

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Six Digital Hospitality Trends for 2018

Six Digital Hospitality Trends for 2018

As technology continues to evolve and influence how people travel, hoteliers can expect to see shifts in digital strategies across the industry—from marketing and in-house guest interactions to how brands interact with owners. Geoffrey Ryskamp, the principal director of global hospitality ...

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Marriott, Samsung, and Legrand Launch IoT Guestroom Lab

Marriott, Samsung, and Legrand Launch IoT Guestroom Lab

BETHESDA, MD.—As technology continues to evolve and play an increasingly active role in our daily lives, Marriott International has teamed with two leading companies–Samsung and Legrand–to launch the hospitality industry’s Internet of Things (IoT) hotel room to inspire the ultimate ...

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Mobile’s Major Impact on Hospitality

Mobile’s Major Impact on Hospitality

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

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