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Virtual Reality: A New Hotel Amenity

Virtual Reality: A New Hotel Amenity

From underwater adventures to first-person shooting games, hotel guests can now experience a range of virtual reality scenes at The Viceroy Group’s Hotel Zetta in San Francisco. The hotel, focused on creating unique guest experiences, has introduced a room scale ...

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The Necessity of a Mobile-Booking Strategy

The Necessity of a Mobile-Booking Strategy

Facebook launched its City Guides feature last month, giving even more credibility to the idea that mobile devices’ importance to hotel distribution will only grow. Facebook’s new offering in particular is intriguing because of its location-specific content for travelers, its ...

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Delivering Guest Satisfaction Through Cutting Edge Tech

Delivering Guest Satisfaction Through Cutting Edge Tech

The Godfrey Hotel is on the cutting edge of in-room entertainment technology. When the property opened in Boston’s Downtown Crossing neighborhood in February 2016, it was the first U.S. property to offer Stockholm-based InnSpire’s mobile and IPTV hospitality technology services, ...

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Trendspotting: Personal Technology

Trendspotting: Personal Technology

It’s pretty much impossible create a “one-size-fits-all” guest experience. Everyone who enters a hotel has different needs and expectations. The key is finding a way to meet them all and deliver what the guest is looking for. To achieve this, ...

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Robot Butler Comes to Buffalo Hotel

Robot Butler Comes to Buffalo Hotel

BUFFALO, N.Y.—Delaware North today formally introduced the Relay robot butler that is serving guests at The Westin Buffalo, the global hospitality and food service provider’s new 116-room luxury lifestyle hotel at its headquarters building in downtown Buffalo, N.Y. Designed and ...

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