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Strategically Positioning Hotels for ‘Techspitality’

Strategically Positioning Hotels for ‘Techspitality’

Consumers are definitely changing their behaviors. Recent reports have shown that both millennials and, more surprisingly, Boomers want more technology in hotels. Guests across the board want an efficient check-in experience and easy access to their room, and most aren’t willing ...

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Hotels Add Digital Pay To Accommodate Chinese Travelers

Hotels Add Digital Pay To Accommodate Chinese Travelers

The Chinese digital payment economy is massive—and growing. The leading digital payment services, Alibaba’s Alipay and Tencent’s WeChat Pay, processed a combined $2.9 trillion in 2016, according to reports from the UN-based Better Than Cash Alliance—a 20-fold increase in just ...

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Four Ways to Use Big Data in Hospitality

Four Ways to Use Big Data in Hospitality

A hospitality business has countless ways to collect snapshots of consumer data—past travel bookings, seasonal sale trends, and more. But without looking at all of the data together, the business is missing key insights. That’s what Big Data is all ...

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