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The Lodging Industry Tech Challenge

The Lodging Industry Tech Challenge

The lodging industry has been creating and delivering great guest experiences for hundreds of years with tried and true scientific hospitality principles and the passions of those who have generously shared the places they called “home,” whether in a small, ...

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Navigating the Shifting Online Distribution Landscape

Navigating the Shifting Online Distribution Landscape

Hoteliers addressed the issues they regularly face in navigating the shifting online distribution landscape at the Revenue Strategy Summit in Washington, D.C., in July. Here’s what they had to say: “Our revenue management experience is a lot more collaborative with ...

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Marriott to Immerse Guests in Virtual Reality

Marriott to Immerse Guests in Virtual Reality

BETHESDA, Md.—Marriott Hotels has announced the launch of “VRoom Service”—a guest service that allows guests to order virtual reality experiences to their rooms. Created in collaboration with Samsung Electronics America, “VRoom Service” is a first in the travel industry. The ...

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Airbnb Releases Apple Watch App

Airbnb Releases Apple Watch App

SAN FRANCISCO—Airbnb has announced their new app for Apple Watch. The new app for Apple Watch features Airbnb messaging, which is frequently used between hosts and guests before, during, or after a stay. Working in tandem with Airbnb’s current integration ...

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Aloft Rolls Out Second Robotic Butler

Aloft Rolls Out Second Robotic Butler

STAMFORD, Conn.—Aloft Hotels has announced that its second robotic butler, or Botlr, is officially reporting for full-time duty at Aloft Silicon Valley, effective immediately. This is the brand’s second full-time cyber associate, following the debut of the world’s first Botlr ...

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