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Frictionless Guest App, a Curated Digital Concierge

Frictionless Guest App, a Curated Digital Concierge

Meant to take the place of brochures, the 
Frictionless Guest App is a 24/7, curated digital concierge that directs guests to local food and experiences and can be accessed via phone, tablet, and PC. Hoteliers customize the app to spotlight ...

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The Orlando World Center Marriott’s World Finder App

The Orlando World Center Marriott’s World Finder App

The Orlando World Center Marriott recently launched the World Finder smartphone app. Created in partnership with MeetingPlay, a hospitality and event tech company, World Finder uses iBeacon technology and 3D mapping to provide hotel guests with turn-by-turn, point-by-point navigation as ...

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Fetch Takes a Proactive Approach To Hotel Reviews

Fetch Takes a Proactive Approach To Hotel Reviews

Toronto-based tech startup Fetch takes a proactive approach to hotel reviews, creating one-touch, mid-stay surveys for guests. Surveys are delivered via email and can be customized with branded colors and graphics. Additionally, Fetch’s proprietary one-touch system improves audience engagement, showing ...

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