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Choice Hotels’ Powerful New Website

Choice Hotels’ Powerful New Website

At the 61st annual Choice Hotels International Convention, which took place earlier this month at Mandalay Bay Hotel & Casino in Las Vegas, the company announced a number of new initiatives, including updated brand positioning and a push to gain ...

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How Hotels Can Engage Guests Through Social Media

How Hotels Can Engage Guests Through Social Media

It’s no secret that social media plays a major role in the way the hospitality industry connects with customers. There are, however, more ways for hotels to use social media than to just attract guests before they book. With creativity ...

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Marriott Hotels Adds Mobile Request Chat Feature

Marriott Hotels Adds Mobile Request Chat Feature

BETHESDA, Md.—Travelers everywhere will be able to instantly connect with 500 Marriott Hotels worldwide before, during, and after their stays using the new Mobile Request option on the Marriott Mobile app. Specifically designed to enable guests to request services and ...

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Digital Channels Drive Booking Growth, Reports TravelClick

Digital Channels Drive Booking Growth, Reports TravelClick

NEW YORK—In the first quarter (Q1) 2015, digital channels — which include hotel websites (Brand.com) and Online Travel Agents (OTA) and Global Distribution Systems (GDS) — grew in popularity among individual business and leisure travelers, according to data from the ...

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