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Kim Schaefer on the Growth of Great Wolf Resorts

Kim Schaefer on the Growth of Great Wolf Resorts

Known affectionately throughout the brand as “Mama Wolf,” Kim Schaefer has led the “pack” as CEO of Great Wolf Resorts since January 2009. While Schaefer recently transitioned to chief brand officer and will move to the board of directors next ...

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How Commune CEO Niki Leondakis Got to the Top

How Commune CEO Niki Leondakis Got to the Top

As the granddaughter of a Greek diner owner in western Massachusetts, Niki Leondakis has very fond memories of growing up in the hospitality business. “I watched my grandmother’s unique version of hospitality and how she balanced and juggled all the ...

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How M.K. Guertin Defined Best Western’s Mission

How M.K. Guertin Defined Best Western’s Mission

Long before the inception of TripAdvisor and GPS, travelers relied on word-of-mouth recommendations, print directories, and guidebooks to find the right place to lay their heads. As early as the 1920s, motel owners began organizing referral systems through which they ...

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