Marriott GM Erica Qualls-Battey on Supporting Her Associates and Industry
Erica Qualls-Battey, area general manager at Marriott International with responsibilities for Atlanta downtown, mid-town, and airport hotels, and general manager of the Atlanta Marriott...
Strengthening the Industry
COVID-19’s devastating effect on hoteliers cannot be overstated, and the hotel industry is in a much different place at the start of 2021 than...
Navigating Choppy Waters
Ron Gorodesky, president and CEO of the hotel management company Refined Hospitality, first entered the hospitality industry as a 12-year-old washing dishes at his...
Sarah Searls on Becoming Choice’s First Chief Customer Officer
Sarah Searls has spent the majority of her career working in analytics—first for America Online and Time Warner for nearly 10 years before moving...
2020 Vision
Incoming Chairman of the Board of Directors of the American Hotel & Lodging Association (AHLA) Jon Bortz is founder, chairman, and chief executive officer...