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How Hotels Can Build Community Value

How Hotels Can Build Community Value

Jim Wefers, general manager of the Courtyard Marriott and Residence Inn in Syracuse, New York, explains how he created a close-knit community of team members at his dual-branded property. Make employees feel involved. “Approach your employees face-to-face and ask them ...

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WANTED: Real World Workforce Solutions

WANTED: Real World Workforce Solutions

In 2017, the President of the United States signed an Executive Order to create employment opportunities by increasing access to apprenticeship programs in various industries, including hospitality. And the hospitality industry represents so many opportunities. As the singular voice representing ...

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Hilton and Cengage Help Employees Earn a High School Diploma

Hilton and Cengage Help Employees Earn a High School Diploma

Many hospitality workers are fortunate to receive higher education–however, a percentage of workers who never completed high school are often left without access to promotions or executive positions throughout their careers. Hilton found within their employee base, 5,000 U.S. team ...

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