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Marine Corps Properties Earn AHLEI Certification

Marine Corps Properties Earn AHLEI Certification

Two Marine Corps lodging properties in the Camp Lejeune-New River area of North Carolina have earned the Certified Guest Service Property designation from the American Hotel & Lodging Educational Institute (AHLEI), the first from the Marine Corps branch of the ...

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Tips on Hiring in Hospitality

Tips on Hiring in Hospitality

Searching for the right candidate for a managerial position in a hotel is no easy task. Here, Michael Tall, president and COO of Charlestowne Hotels, offers his insight on how to pick the right person for the job. What to ...

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Attracting Millennial Applicants with Technology

Attracting Millennial Applicants with Technology

Studies show that millennials (those aged between 18 and 35 in 2015) make up close to a quarter of the world’s travelers, and that they spend considerably more money than the average tourist. By 2020, millennials will represent the largest ...

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Raising Operating Standards Through Training

Raising Operating Standards Through Training

UniFocus—a system that assists service industry businesses to increase asset value and reduce labor costs—has advanced their training procedures for users to expand their knowledge in business-improving processes. By continuing training, customers who are already knowledgeable in UniFocus’s systems can ...

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NAF Celebrates 30 Years of Educating Students

NAF Celebrates 30 Years of Educating Students

This school year marks the 30th anniversary of NAF’s Academy of Hospitality & Tourism (AOHT), which helps high school students chart career paths in one of the world’s largest industries. The foundation launched the AOHT in 1987 with support from ...

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Creating an UpLIFTing Environment for Employees

Creating an UpLIFTing Environment for Employees

Not only do hotels need to keep their amenities up-to-date to keep guests coming back, but they also need to provide an experience guests would not have at another location. Guests want to feel welcomed when staying at a new ...

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