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Glorietta Bay Inn Named Certified Guest Service Property

Glorietta Bay Inn Named Certified Guest Service Property

ORLANDO, Fla.—The American Hotel & Lodging Educational Institute (AHLEI) has presented the historic Glorietta Bay Inn in Coronado, Calif., with the designation of Certified Guest Service Property. This designation is awarded to properties that train their employees using AHLEI’s Guest ...

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On the Fast Track to Success

On the Fast Track to Success

Our industry is about you: The people who make it strong. Without the nearly 2 million individuals who ensure its success each and every day, the hotel industry would not continue to grow and thrive in communities across America. As ...

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University of Delaware Enhances Hospitality Program

University of Delaware Enhances Hospitality Program

Home to one of the country’s top-rated hospitality management programs, the University of Delaware has further enhanced its program with its new Advanced Learning Interactive Classroom Environment (ALICE), which features advanced audiovisual and interactive learning equipment along with a flexible ...

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Hotel Jobs Offer Fast Track to High Positions

Hotel Jobs Offer Fast Track to High Positions

It might be hard for students to imagine that a summer job working as a bellhop or a member of the waitstaff could be the launch pad for a successful career in lodging. But a recent survey conducted by WageWatch ...

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Attracting and Retaining Millennial Employees

Attracting and Retaining Millennial Employees

With every new year comes an opportunity to set personal goals and start off fresh. More than one in five American employees (21 percent) will be seeking a new job in 2016, according to a CareerBuilder survey. Unsurprisingly, millennials make ...

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SpringHill Suites Denver Serves as College Teaching Lab

SpringHill Suites Denver Serves as College Teaching Lab

Some things simply cannot be taught in a hospitality school classroom, such as everyday operations, upholding brand standards, and real-time responses to customer service issues. With hands-on experience, hospitality students quickly learn how to apply school lessons to the real ...

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