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New Endowment to Honor Contributions of Industry Vet

New Endowment to Honor Contributions of Industry Vet

MIAMI, Fla.—Florida International University’s Chaplin School of Hospitality & Tourism Management is reaching out to its global alumni base to support the Rocco Angelo Legacy in Leadership Campaign. The new fundraising campaign was created to recognize the contributions and ensure ...

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Tips for Outsourcing

Tips for Outsourcing

Chris Green, COO of Chesapeake Hospitality, offers these three tips for hoteliers who are considering outsourcing some of their operations. The guest comes first. “Make sure nothing you do impacts the guest negatively. All outsourcing operations should be an enhancement ...

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Best Western, University of Phoenix Announce Partnership

Best Western, University of Phoenix Announce Partnership

PHOENIX—Best Western Hotels & Resorts and University of Phoenix have announced a partnership that will provide customized hospitality education certificates and tuition reductions to both corporate employees and those employed by Best Western-branded hotels. University of Phoenix has been named a preferred education supplier ...

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Millennials: The Flex Generation

Millennials: The Flex Generation

With millennials now representing 1 in 3 workers in the United States, the conventional rules of employment are changing, driven by the new majority generation’s demand for greater flexibility in how and when they work. The old rules of employment—where ...

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Closing the Minority Hiring Gap

Closing the Minority Hiring Gap

At the 2016 Diversity & Inclusion Conference in Philadelphia in April, a panel of industry experts gathered to discuss the minority leadership gap in hospitality. Because hospitality is an extremely diverse marketplace, a lack of minorities in upper-management and C-level ...

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