Beers with the GM

Hotel GM Offers a Beer To Build Bonds With Guests

What’s the best way for a guest to get to know a new city? Online reviews by locals and visitors may offer some clues...

Hilton’s Clean the World Challenge Raises the Bar on Sustainability

According to Bill Duncan, Hilton’s global head, All Suites and Focused Services category, the global hospitality company’s decision to participate in the Clean the...
World's Most Ethical Companies 2019

Hilton and Wyndham Named To World’s Most Ethical Company List

Two hotel companies are among the 2019 World's Most Ethical Companies, a list of honorees compiled by the Ethisphere Institute: Hilton and Wyndham Hotels...
Toilet Paper

Putting Spare Toilet Paper To Good Use

Some hotel amenities are necessities that guests don’t think twice about—from clean towels to working WiFi. The most basic of these needs is toilet...
Housekeeping

When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital

Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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