Hotel GM Offers a Beer To Build Bonds With Guests
What’s the best way for a guest to get to know a new city? Online reviews by locals and visitors may offer some clues...
Hilton’s Clean the World Challenge Raises the Bar on Sustainability
According to Bill Duncan, Hilton’s global head, All Suites and Focused Services category, the global hospitality company’s decision to participate in the Clean the...
Hilton and Wyndham Named To World’s Most Ethical Company List
Two hotel companies are among the 2019 World's Most Ethical Companies, a list of honorees compiled by the Ethisphere Institute: Hilton and Wyndham Hotels...
Putting Spare Toilet Paper To Good Use
Some hotel amenities are necessities that guests don’t think twice about—from clean towels to working WiFi. The most basic of these needs is toilet...
When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital
Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...