Ask Anthony Melchiorri

Ask Anthony: Advice for Burn Out and Career Change

I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry? The hospitality industry is not for everyone. You...
Arne Sorenson

Industry Establishes Arne Sorenson Social Impact Leadership Award

LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
Hotel bookings - book direct - mobile tipping

Three Tips for Winning Over Guests in 2021

The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
Payment security concept

Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
A couple at home uses a laptop to shop for a hotel and make travel plans.

Welcome Travelers Back with an Improved Digital Lobby

A hotel’s digital presence has never been more important. While call centers and traditional travel agents still remain relevant for some, in general, travelers...
Advertisement

Most Popular

Ben Campbell

Hospitality America Appoints Ben Campbell as President and CEO

GREENVILLE, South Carolina—Ben Campbell has transitioned from chief operating officer to president and CEO. Hospitality America Founder and CEO Chris Cargen has retired and...

Apple Hospitality REIT Acquires AC Hotel by Marriott Washington DC Convention Center

RICHMOND, Virginia—Apple Hospitality REIT, Inc. announced the acquisition of the 234-room AC Hotel by Marriott Washington DC Convention Center for approximately $116.8 million, or...
suites brands

IHG Releases New Prototype Options for Its Three Suites Brands

ATLANTA—IHG Hotels & Resorts announced the availability of new prototype options for its three suites brands—Staybridge Suites, Candlewood Suites, and Atwell Suites. By expanding...
Advertisement