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AAHOA’s 2018 Convention the Largest on Record

AAHOA’s 2018 Convention the Largest on Record

A record 6,700 attendees converged on National Harbor last week for the 2018 AAHOA Convention and Trade Show. Hotel owners, hospitality professionals, and industry partners alike gathered at the Gaylord National Resort & Convention Center outside of Washington, D.C., from ...

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Super 8 Debuts ROADM8 Concept Car

Super 8 Debuts ROADM8 Concept Car

On March 29, Super 8 became the first hotel brand to launch a concept car at the New York International Auto Show in New York City. The car, known as ROADM8, showcases features from Super 8’s recent brand refresh, which ...

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Aimbridge Hospitality to Assume Management of AHIP Hotels

Aimbridge Hospitality to Assume Management of AHIP Hotels

VANCOUVER—American Hotel Income Properties REIT LP (AHIP) announced that U.S.-based Aimbridge Hospitality has entered into a binding agreement with ONE Lodging Management to assume the hotel management responsibilities for all of AHIP’s 115 hotels. The assumption of management responsibilities is ...

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Temkin Group Releases 2018 Hotel Customer Experience Ratings

Temkin Group Releases 2018 Hotel Customer Experience Ratings

WABAN, Mass.—Holiday Inn Express and Marriott hotels have the highest customer experience ratings in the 2018 Temkin Experience Ratings, an annual customer experience benchmark of companies based on a survey of 10,000 U.S. consumers. Out of the 20 hospitality companies included in this ...

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Taking Aim at Online Booking Scams

Taking Aim at Online Booking Scams

Providing our guests with world-class service and experiences is a point of pride for our industry. From the moment their rooms are booked until after checkout, hotels work tirelessly to provide guests with excellent value and service. End-to-end guest service—not ...

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